Dispatcher / Customer Service Rep

Summary:

We have an immediate, full-time opening for a dispatcher / customer service representative. Candidate must be
dependable, professional and be able to multi-task efficiently. The ideal candidate will have advanced customer
service skills and be articulate, adaptable to change and able to excel and problem-solve in a fast paced
environment. Responsible for dispatching and efficiently routing service technicians on a daily basis, along with
scheduling service calls for customers, and a variety of administrative tasks.

Qualifications:

  • The position requires a self-motivated individual with diligent follow-up skills
  • Exceptional customer service skills including a strong ability to build relationships and establish trust
  • Excellent communication skills / oral and written
  • Dispatching experience and knowledge of the plumbing and/or hvac trade is strongly preferred
  • Computer literate / MS-Office
  • High School Diploma

Benefits include: Health Insurance, Short & Long Term Disability insurance, life insurance, 401k / profit sharing plan, paid vacation, paid holidays, dental & vision insurance.

Please Send Resume with Salary Requirements to: info@cbergin.com