Water Service FAQs

Become a Know-It-All With These Water Service FAQs

Home water quality is often one of the last things homeowners give thought to. But it should be one of the first, since it greatly affects your family’s health. Discover why your home might need a water softener, why your water bills are on the rise, and what all the buzz is about reverse osmosis. Our professional plumbers cover it all and more in these water service FAQs.

I’m new to well water, what do I need to know?

There are a lot of things homeowners should know if they’re new to well water, including that the water’s safety and quality is their responsibility. Additional things to note include that it:

  • Has a pressure tank, which is usually set to regulate pressure between 40 and 60 PSI. It is not unusual to notice pressure changes if you use well water.
  • Is typically hard—meaning it’s likely full of calcium and magnesium—and will need to be treated with a water softener.
  • Can be smelly and cause staining because it has a high iron content. While iron is not a safety concern, it can be annoying because it changes the taste of your water and leaves stains on your fixtures.
  • Has a main shutoff valve near the pump equipment if you ever need to shut off water to the house.

Because well water comes from the ground, there is a higher chance of uranium or arsenic contamination. That’s why we encourage homeowners to schedule regular water tests to avoid potential health problems.

How do well pumps work?

This all depends on the type of well pump, but the basic function is that a pump automatically draws water out of the ground and moves it into your home. The typical well pump averages 10 gallons of water per minute. If your home has a deeper well (beyond 25 feet), it probably uses a submersible pump. It’s placed in a long tube and connected to a power source, which pushes the water up.

What are the signs that a well pump needs to be replaced?

You may need to replace your well pump sooner rather than later if:

  • No water is coming from your fixtures—this indicates your pump or control switch might be broken.
  • You have poor water pressure—your pressure tank may have a problem or your water pipes are clogged. This could be within the well piping itself or the water piping in your home.
  • Your pump is running constantly—you may have a problem with your pressure tank or your pump isn’t drawing water efficiently so it’s running nonstop to provide your home with water.

Instead of troubleshooting your system, it’s best to trust a professional plumber like those at Cliff Bergin & Associates—otherwise you may compromise your family’s water supply.

How do I know if my water needs a water softener?

Common signs you have hard water and need a water softener include:

  • Scale buildup on your appliances such as tea kettles, coffee pots, and dishes
  • Dry skin and hair
  • Clothes are fading with each wash
  • Stains on sinks, toilets, and bathtubs
  • Brittle and easily damaged glassware
How do I know if my water has issues that need addressing?

There are a number of signs that will indicate your water quality is off—including:

  • Unusual taste
  • Sulfur smell
  • Low water pressure
  • Dirt/sediment in water
  • Water leaves spots, stains, or scales

The moment you notice any of these signs, call for a professional water test right away. Your family’s health could be at risk of serious illness.

What all do you check for during a water test?

With a single water test, we can test for total coliform bacteria, nitrates, chloride, fluoride, sulphate, iron, manganese, total dissolved solids, pH levels, hardness, and other contaminants. Each of these can cause different issues so if we uncover dangerous levels, we’ll let you know right away and recommend a fix which may include reverse osmosis.

What is reverse osmosis?

Reverse osmosis is a water purification process that uses pressure to push water through a partially permeable membrane to remove ions, molecules, and other larger particles from drinking water. We install these systems in homes where the water tests positive for concerning contaminants. Reverse osmosis ensures your family has clean water, and we’ll guarantee it with annual tests and filter replacements.

Why are my water bills on the rise? What should I do?

There are a few causes of high water bills, but the most common is leaks. Pay attention to running toilets and leaky faucets and fixtures. Even small leaks can add up to a lot of wasted water. If you haven’t had any new equipment installed recently, it’s worth evaluating your family’s water habits. Make sure your kids are turning the water off while they’re brushing their teeth and that you’re running full loads of laundry rather than frequent smaller loads.

Why is my water pressure so weak?

Weak water pressure is often caused by a clogged pipe. This is common as galvanized pipes age. Call a pro and they will let you know if the problem is caused by a water valve issue or something else. No problem goes unsolved when you trust the seasoned pros at Cliff Bergin.

When You’re Underwater, Our Water Specialists Are Here to Help

Don’t let any water issues go untreated in your home. Our water specialists are on hand and available to make a diagnosis and treatment plan to keep your family safe and healthy. Learn more about our water services including conditioning and testing, and then call 262-242-2456 or reach out with any questions or concerns. Our expert plumbers are the reason we’re the better choice for all your water service needs.